Privacy Policy

At Casino du Lac-Leamy, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, transfer, and store your information when you visit our website or create an account with us.

What Personal Data We Collect

We collect various types of data about you, including:

Account Information: When you sign up for an account on our platform, we ask for certain basic details such as username, password (hashed), and email address to verify your identity.
Device Information: We may gather technical details about the device(s) used to access our website or services, including IP addresses, browser type, version, operating system, time zone setting, mobile network information, language and other platform-specific data for analytical purposes only.
Cookies and related technologies: Our site uses cookies (including first-party cookies that we have placed on your device), local storage mechanisms to facilitate user logins and to provide services you request via our Site or the Application. To learn more about this practice, please review our Cookies Policy.
Gameplay Data: While participating in games available through our platform, certain data (e.g., game performance metrics) is generated that may include your player ID and other aggregate details.

How We Use Your Personal Data

Your personal information will only be collected for legitimate purposes directly connected with the operation of our gaming activities or related services:

Provision of Gaming Services: This involves processing user account registration, handling game play results, providing support to end-users via email/phone/live chat etc.
Compliance and regulatory requirements: In addition to fulfilling government-mandated data retention duties (i.e., maintaining audit trails for all financial transactions), we might store information about users' accounts to help prevent or investigate potential misbehavior online.

Data Sharing

We will not disclose any personal data that is collected, except as necessary:

To our service providers: To assist in the operation of services such as site maintenance and email support.
For regulatory purposes: As required by government regulations related to gaming operators, including those dealing with anti-money laundering and age verification.

Security Measures

We maintain reasonable security measures, both technical (encryption) and organizational, designed to safeguard your information:

Access limitations: User data is restricted from unauthorized access.
Regular auditing: Reviews of our systems ensure that security standards are upheld.
Encryption techniques: Certain types of data are encrypted at rest using the AES algorithm.

User Rights

You have various rights related to personal data collected by us, including:

Access request: You may ask for copies of your information stored on record with Banco Casino Lac Leamy.
Modification and correction: Should there be discrepancies in provided information please let us know so that we can make relevant updates.
Withdrawal (opt-out): In some situations you are allowed to remove your data entirely from our database.

Children's Information

Our services aim towards adults aged 18+. While not all jurisdictions have equivalent legislation, by default children under this age cannot play or win real money on gaming platforms.

If we change anything in the Privacy Policy, those modifications shall become effective upon notification through reasonable means (e.g., a dedicated website announcement), which should be updated periodically to reflect amendments and other information as necessary.

You can also find additional details about our business at Casino du Lac-Leamy and its affiliated online brands.